Specific service content and measures:
(1) three packs of detailed rules
1, where the legitimate purchase in the Chinese mainland of our brand of a full range of products, due to quality reasons, "Performance failure", all can enjoy our service commitment: according to the national three-package policy implementation (seven-day package, 15-day package exchange) , products (three-year warranty) .
2,7 days no reason to return: from the date of receipt of goods within 7 days, without affecting the second sale of goods (packaging and spare parts intact) , can apply for no reason to return goods, return freight borne by the user.
3,15 days replacement: from the date of receipt of the goods within the 8th to 15th day, due to product quality problems or performance failure, you can choose to replace the same model and specifications with the same price products or maintenance, freight costs borne by the seller.
4, life-long maintenance: all products are implemented life-long maintenance services; product“Quality problems”, you can contact the official maintenance services; Man-made damage at the discretion of materials and labor costs (fees in accordance with industry standards) .
5, three-year warranty: product three-year warranty policy. 1-YEAR free renewal: since the date of receipt, 1-year product quality problems can enjoy the renewal service. 3-year limited warranty: from the date of signing, 3 years of quality problems can enjoy limited free maintenance services; human damage discretionary charge of materials and labor costs (charges according to national requirements) .
The following conditions are not covered: 1. Products modified without permission; serial number or warranty label worn, altered or lost. Normal wear and tear. 3. Damage caused by improper use. 4. Damage or failure caused by accident, misuse, misuse, negligence, fire, flood, electric shock, or other natural disaster, or unauthorized modification or operation of a product that does not comply with specifications. In the non-official site maintenance point maintenance. 6. The above three packages (return, exchange and repair) will be carried out in accordance with the“Limited warranty clause” listed in (3) .